Pengaruh Fasilitas Kerja dan Motivasi Kerja tehadap Kinerja Karyawan PT Shopee Express di Drop Center Kota Bekasi

Rahmawati, Rahmawati (2025) Pengaruh Fasilitas Kerja dan Motivasi Kerja tehadap Kinerja Karyawan PT Shopee Express di Drop Center Kota Bekasi. Sarjana (S1) thesis, Universitas Islam 45.

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Abstract

The rapidly developing logistics industry, especially in the e-commerce sector such as PT Shopee Express Nusantara at the Bekasi City Drop Center, demands optimization of employee performance as the main pillar of service. This performance is greatly influenced by the quality of work facilities and the level of motivation of employees. This research uses quantitative methods with an associative causal approach. The sample in this study was 62 people taken using a saturated sampling technique from the total population. The data collection instrument in the form of a questionnaire was analyzed using SmartPLS 4 software using the Structural Equation Modeling (SEM) approach. The research results show that work facilities have a positive and significant effect on employee performance with a coefficient value of 0.331, t-statistic 2.085 > 1.96 and p-value 0.037 < 0.05. Meanwhile, work motivation also has a positive and significant effect on performance with a coefficient of 0.393, t-statistic 2.496 > 1.96 and p-value 0.013 < 0.05. The R-Square value of 0.458 indicates that 45.8% of the variation in employee performance is explained by facilities and work motivation, while the remaining 54.2% is influenced by other variables. These findings confirm that improving facilities and motivation can be an effective strategy in boosting productivity in the logistics sector. In conclusion, companies need to update work facilities and create a reward system and a supportive work environment so that employee motivation remains high and performance continues to increase.

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