Do the Ethical Values of State Civil Apparatus Help to Achieve Good Governance in the Administration of Public Services?

Bahri, Asep Syamsul and Fadhilah, Fadhilah (2020) Do the Ethical Values of State Civil Apparatus Help to Achieve Good Governance in the Administration of Public Services? Jour of Adv Research in Dynamical & Control Systems, Vol. 12, Issue-02, 2020, 12 (2). pp. 2563-2573.

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Abstract

The main problem in this research is whether the ethical values of state apparatus can help to achieve good governance. Based on the perspective of General and Character Education, through the method and approach of hermeneutic-phenomenology, this research attempts to seek for the answers regarding the major underlying factors causing the emergence of bad governance phenomenon from the aspects of individual and social morality. The theoretical foundation is based on a multidisciplinary perspective, on a philosophical basis, (theories of ethics, governance ethics, and public administration concerning the concept of good governance) along with the idea of lifelong education relating to character education for adults. The expected results can be used as a reference in efforts to prevent corruption as a strategy to achieve good governance; which is the novelty of this research. The results of this study indicate that the ethical values of State Civil Apparatus can help to achieve good governance, shown by the conceptual analyses of a number of cases of public service phenomena in Bekasi City and Bekasi Regency, as well as by the results of previous research. Therefore, they suggest the existence of universal truth. The conclusion of this research proves that the development of the ethical values of State Civil Apparatus can help to achieve good governance in the administration of public services. From the case of bad governance phenomenon in several public service units whose Community Satisfaction Index indicators are low, it shows that the cause is due to the lack of the ethics from the State Civil Apparatus. For that reason, value education in order to develop the ethics of State Civil Apparatus is highly recommended. Keywords: Ethical Values of State Civil Apparatus, Good Governance, Public Services

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