KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA GURU

Shoffa, Resti Berlianti (2026) KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR PADA GURU. Sarjana (S1) thesis, Universitas Muhammadiyah Indonesia.

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Abstract

This study aims to examine the relationship and influence of emotional intelligence and organizational commitment on organizational citizenship behavior among public junior high school teachers in Setu Subdistrict, Bekasi Regency. This study employs a quantitative approach with a correlational design involving 96 teachers selected using proportional stratified random sampling. Data were collected using scales measuring organizational citizenship behavior, emotional intelligence, and organizational commitment. The research instruments met the criteria for content validity (Aiken’s V), construct validity, and Cronbach’s Alpha reliability with coefficients of 0.885, 0.915, and 0.873, respectively. The data were analyzed using Spearman’s rank correlation and multiple linear regression. The results indicate that emotional intelligence (r = 0.620; p = 0.000) and organizational commitment (r = 0.216; p = 0.034) are positively and significantly associated with organizational citizenship behavior. Simultaneously, both variables also had a significant effect on organizational citizenship behavior (F = 42.512; p = 0.000), contributing 47.8% (R² = 0.478). Keywords: organizational citizenship behavior; emotional intelligence; organizational commitment

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