Pengaruh Budaya Organisasi, Motivasi Intrinsik, dan Komitmen Organisasi terhadap Organizatinal Citizenship Behavior (OCB) pada Karyawan Klinik Harapan Sehat

Oktavia, Ayu (2026) Pengaruh Budaya Organisasi, Motivasi Intrinsik, dan Komitmen Organisasi terhadap Organizatinal Citizenship Behavior (OCB) pada Karyawan Klinik Harapan Sehat. Sarjana (S1) thesis, Universitas Islam 45.

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Abstract

The objective of this study is to determine and analyze the influence of Organizational Culture, Intrinsic Motivation, and Organizational Commitment on Organizational Citizenship Behavior (OCB) among employees of Harapan Sehat Clinic. The population of this study consists of all employees of Harapan Sehat Clinic, with a sample size of 40 respondents determined using the saturated sampling technique. The research employs a quantitative method with a causal-associative research design. The data used is primary data obtained through the distribution of questionnaires to respondents. The data analysis technique utilized is Structural Equation Modeling (SEM) based on Partial Least Squares (PLS), using SmartPLS 4.1.1.8 software. The research results indicate that Organizational Culture has a positive and significant influence on Organizational Citizenship Behavior, with a coefficient value of 0.246 (t-statistic 2.626; p-value 0.004). Intrinsic Motivation also has a positive and significant influence on Organizational Citizenship Behavior, with a coefficient of 0.282 (t-statistic 2.004; p-value 0.023). Furthermore, Organizational Commitment has a positive and significant influence on Organizational Citizenship Behavior, with a coefficient of 0.504 (t-statistic 3.414; p-value 0.000). Harapan Sehat Clinic is advised to enhance communication and cooperation, as well as provide appreciation, as a means of organizational improvement.

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