Pengaruh Pengetahuan Wajib Pajak, Sosialisasi Pajak, Pemutihan Pajak dan Penerapan Aplikasi Samsat Digital Nasional (SIGNAL) Terhadap Kepatuhan Wajib Pajak

Herlina, Tifani (2025) Pengaruh Pengetahuan Wajib Pajak, Sosialisasi Pajak, Pemutihan Pajak dan Penerapan Aplikasi Samsat Digital Nasional (SIGNAL) Terhadap Kepatuhan Wajib Pajak. Sarjana (S1) thesis, Universitas Islam 45.

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Abstract

This study employed a Multiple Regression Analysis method, involving data quality tests and classical assumption tests (normality, multicollinearity, autocorrelation, heteroscedasticity) using SPSS 25 software. The type of data used is primary data obtained through Google Form questionnaires with a sample collection duration of 2 months. So that the final sample of 150 samples were obtained from the initial sample of 162 samples. This research aimed to analyze the influence of taxpayer knowledge, tax socialization, tax amnesty, and the implementation of the National Digital Samsat (SIGNAL) application on taxpayer compliance in Bekasi City. The findings indicate that taxpayer knowledge and the implementation of the SIGNAL application positively influence compliance. Good knowledge enhances trust and compliance, while the ease and speed of payments through SIGNAL encourage adherence. However, tax socialization and tax amnesty were found to have no significant effect on compliance. This suggests that ineffective socialization strategies, hard-to-understand information, or other unknown external factors might limit their effectiveness. The study underscores the importance of internal factors (knowledge) and technological innovation (SIGNAL) in fostering taxpayer compliance

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