Pengaruh Penerapan e-Filing, Pengetahuan Wajib Pajak, Dan Kualitas Pelayanan Terhadap Kepatuhan Wajib Pajak Dengan Sosialisasi Sebagai Variabel Moderasi

Windasari, Dea Fatikha (2024) Pengaruh Penerapan e-Filing, Pengetahuan Wajib Pajak, Dan Kualitas Pelayanan Terhadap Kepatuhan Wajib Pajak Dengan Sosialisasi Sebagai Variabel Moderasi. Sarjana (S1) thesis, Universitas Islam 45.

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Abstract

Dea Fatikha Windasari (41183403190079) The Effect of Implementing e-Filing, Taxpayer Knowledge, and Service Quality on Taxpayer Compliance with Tax Socialization as a Moderating Variable. XIV + 74 Pages + 16 Tables + 1 Figure + 2024 + 11 Attachments Keywords: e-Filing, Taxpayer Knowledge, Service Quality, Taxpayer Compliance, Tax Socialization. This research aims to analyze the effect of implementing the e-Filing System, Taxpayer Knowledge, and Service Quality on Taxpayer Compliance with Tax Socialization as a Moderating Variable. This research data was obtained from a questionnaire (primary) using the accidental sampling method. The population of this research is individual taxpayers at KPP Pratama Bekasi. The sample used in this research was 100 respondents. This questionnaire was tested with a validity test and a reliability test. The classical assumption tests used are the normality test, multicollinearity test, and heteroscedasticity test. The data analysis method used is Moderated Regression Analysis. The results of this research indicate that (1) Implementation of the e-Filing System has no effect on Taxpayer Compliance (2) Taxpayer Knowledge has a positive effect on Taxpayer Compliance (3) Service Quality has a positive effect on Taxpayer Compliance (4) Tax Socialization has no effect on Taxpayer Compliance (5) Tax Socialization is unable to moderate the Implementation of the e-Filing System on Taxpayer Compliance (6) Tax Socialization is unable to moderate Taxpayer Knowledge of Taxpayer Compliance (7) Tax Socialization is unable to moderate Service Quality on Taxpayer Compliance.

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