Komunikasi Konseling antara konselor dengan pasien dalam mengatasi Anxiety disorder

Mardliyyah, Shoimah Ainaul (2025) Komunikasi Konseling antara konselor dengan pasien dalam mengatasi Anxiety disorder. Sarjana (S1) thesis, Universitas Islam 45.

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Abstract

In the context of counseling, communication is a key element that supports the counselor's approach to patients. This research focuses on the role of communication by counselors in dealing with patients with anxiety disorder. Anxiety disorders are one of the mental health problems that often occur in society and have an impact on various aspects of an individual's life. Communication in the counseling process plays an important role in building trust, creating a sense of security, and helping patients express their feelings openly. The purpose of this study is to determine how verbal and nonverbal counseling techniques are applied by counselors in the counseling process for patients who experience anxiety disorder. This research uses a descriptive qualitative approach with data collection methods in the form of interviews, observations, and documentation of counselors, psychologists, and patients. The results showed that counselors used verbal counseling techniques such as reflection of feelings, clarification of feelings, and emotional support, as well as nonverbal counseling techniques such as eye contact, body language, and facial expressions to create emotional closeness with patients. These techniques are proven to be able to increase patient comfort and openness in counseling sessions, as well as accelerate the process of recovering mental conditions. This research is expected to be a reference in developing effective counseling communication strategies to handle anxiety disorders more optimally. Keywords: Counseling Communication, Counselor, Patient Anxiety

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