Smart City on Public Perception

Novita, Dila and Suryani, Elvira (2019) Smart City on Public Perception. IOP Conference Series: Earth and Environmental Science, 248 (1). 012081.

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Abstract

Smart City is a concept of a government program to managing existing resources effectively and efficiently to improve the quality of public life in urban areas. The success of a government program cannot be separated into public understanding and impact on how the community responds to the program. This paper aims to understand the extent of public perception of Bekasi Smart City and to analyze Bekasi City government communication program through Bekasi Smart City website. Interviewing was conducted to the Head of Division of Public Information Management and content analysis was applied to bekasismartcity.com using Webqual. The public already has an awareness of the importance of implementing a smart city however, their knowledge is still very limited to all programs. The communication program runs particularly from website still unable to answer the needs of information and public communication, therefore the Bekasi City government needs to develop an effective communication strategy

Item Type:	Article
Keywords / Kata Kunci:	Smart City, Public, Perception
Subjects:	Kebijakan Pemerintahan Daerah Pelayanan
Faculty:	Fakultas Ilmu Sosial dan Ilmu Politik > Ilmu Pemerintahan S1
Depositing User:	Elvira Suryani
Date Deposited:	31 Mar 2023 08:05
Last Modified:	03 Apr 2023 07:58
URI:	http://repository.unismabekasi.ac.id/id/eprint/2589

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